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Return Policy

Cancellation

We accept product returns. The customer has the right to apply for a return within 14 days after receiving the product.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.


Refunds (if applicable)

Delays or omissions in refunds (if applicable) If you have not received a refund, please check your bank account again. Then contact your credit card company, it may take some time before the refund is officially released. Next, please contact your bank. Refunds usually require some processing time. If you have completed all these operations and have not received a refund, please contact us at service@libertusa.com.